This is not a rash, these are bites! From: The east and west. It is served in the restaurant. We checked into the hotel and the person at the counter was very friendly and personable. Yeah right! 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. We all have bed bug bites all over us and they are very uncomfortable! I was not told that the rooms all along the hallway we being renovated. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. We allow a maximum of 2 pets per pet friendly room. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. Pool was so crowded my 16 year old wouldnt get in. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. All of which have experienced no problems. The breakfast was excellent and free but the staff during breakfast was totally rude. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . They are also responsible for the costs associated with eradicating the unit of the pests. (Click on the Red Icon to view detailed bed bug reports.) Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. There is nothing classy about the way this staff treats it's guests. The pool was nice and warm Lift up each headboard an lay it on the bed. After their trip, guests tell us about their stay. This is not a rash, these are bites! The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Server was very nice as well. The Academy Hotel | 8110 N. Academy Blvd. 78 out of 2735 reviews" ". Pick up the mattresses in the rooms and look under it. NEVER again! Contact the property for more information. Breakfast was top notch. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Nice spacius and clean This property has taken steps to provide more sustainable and eco-friendly travel. Booked this on a major travel site for an incredibly low price. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Reserved 2 rooms, 1 king & 2 queens. Guests can work out in the on-site fitness center or indoor pool. The Academy Hotel is independently owned and operated. Check around the edges of the box springs. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Right now bedbugs are a problem here at home in Colorado and in all 50 states. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. We will definitely stay here again if we are in the area! Made to order omelettes! Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Very condescending when protocol had changed since last time we stayed. The phone in our room did not work so we could not call the front desk to let them know we needed certain items. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Something went wrong please try again later. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. Arrive: 03-01-2023 . Colorado Springs, Colorado 80920. "One call per month and I was pretty happy. It is a very nice and reasonably priced Hotel. The Garden of the Gods is 7.5 mi away. The bathroom had poop on the toilet when we checked in. We were told there was a hot tub at the hotel - there was not one. Disgusting! Booking.com. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Overall, okay. I really didn't know about bed bugs at the time. Couples in particular like the location they rated it 9.0 for a two-person trip. The eggs are almost impossible to see when laid on most surfaces. Also the heater in my room didnt work I had to use a portable heater to heat the room. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. The following reports are from third party sources. Breakfast, It seems that communication was lacking in your case, I apologize. They give you a welcome goodie bag. Great to have an omelette at breakfast! Only a customer who booked through Booking.com and stayed at a specific property can write a review. Buffett had a little bit of everything. 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. Food was outstanding! When I checked in I paid in advance for a one week stay at a special winter rate. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Hotel has a regular pest control program in place. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. Lamp didnt have lightbulb. Give Light and the People Will Find Their Own Way. You may either dine in the restaurant or take your breakfast to go back to your room. Please enter the dates of your stay and check what conditions apply to your preferred room. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Reviews are most valuable when they are original and unbiased. I then contacted the BBB. Is the indoor pool heated all year round? This is definitely going to be our go to when spending a night in the Springs. Was not really expecting housekeeping but they did come during our 3 day stay. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Hotel was clean and had a pleasant clean smell. And it can happen anywhere. It seems that communication was lacking in your case, I apologize. I felt like it was inconvenient for us to dine there or something. - Terms of use - Privacy - Disclaimer. The breakfast was excellent and free but the staff during breakfast was totally rude. Sincerely, John Wilkins/Owner. All rights reserved. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Good inexpensive place to stay with a very good staff. 2015 The Academy Hotel, Inc. All rights reserved. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates There was a problem loading the reviews. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. But this would have been bearable had the staff not been downright snotty and rude. Guests are required to show a photo ID and credit card upon check-in. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Breakfast buffet daily. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. 245 out of 2735 reviews" ", Rating 4 - Poor. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. This hotel was highly-rated for its very comfy beds. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! We all have bed bug bites all over us and they are very uncomfortable! Tasted delicious and the staff was friendly, hard working and good at their jobs. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. Nice spacius and clean But this would have been bearable had the staff not been downright snotty and rude. - Terms of use - Privacy - Disclaimer. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. The number of extra beds and cribs allowed depends on the option you choose. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, While they may not be visible at first, bed bugs could be infesting your Colorado Springs, Colorado home, local furniture rental store, hotel, or apartment. Error: Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. We even got an upgrade to our room witch was AWESOME!!! close to everything i needed to go to. All staff members were amazing! The room was not very clean. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Taxes and fees that are shown are estimates only. Youll never stay anywhere like for the price. Please dont include personal, political, ethical, or religious commentary. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. The breakfast was great! This meant there was furniture being moved men shouting up and down the hall and dogs barking. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! NEVER again! There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family.

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